Cancellation And Refund
Cancellation and Refund Policy
Effective Date: [Insert Date]
Website: www.earthcamper.com
At Earth Camper, we strive to provide a smooth and transparent booking experience. This Cancellation and Refund Policy outlines the terms under which you can cancel a booking and receive a refund.
1. General Cancellation Policy
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Cancellations must be made through your account on earthcamper.com or by contacting our support team at vinays@earthcamper.com.
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The applicable refund amount will depend on when the cancellation is made relative to the check-in date.
2. Refund Timeline
Time of Cancellation Before Check-InRefund Eligible
7 days or more100% refund
3 to 6 days50% refund
Less than 3 daysNo refund
No-show or same-day cancellationNo refund
3. Host-Specific Policies
Some listings may have specific cancellation terms set by the host. These will be clearly mentioned on the listing page. In such cases, the host’s policy will override the general policy stated above.
4. Processing of Refunds
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Refunds (if applicable) will be processed within 5-7 business days to the original payment method.
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Transaction charges or payment gateway fees may be deducted if not refundable by the payment processor.
5. Force Majeure and Site Closures
If your booking is canceled due to natural disasters, government restrictions, or host-initiated closure, you will be eligible for a full refund or free rescheduling based on availability.
6. Rescheduling
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Rescheduling is subject to campsite availability.
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Requests must be made at least 3 days prior to the original check-in date.
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Only one reschedule is allowed per booking.
7. How to Cancel
You can cancel a booking in the following ways:
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Log in to your account and go to My Bookings > Cancel Booking.
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Email us at vinays@earthcamper.com with your Booking ID and reason for cancellation.
8. Contact Us
If you need help with a cancellation or refund: 📧 Email: vinays@earthcamper.com
📞 Phone: [Insert Phone Number, if available]
📍 Address: Banashankari 6th Stage, Bangalore, Karnataka, India